Registration Payment Policy
There are strict instructor/student safety ratios to maintain and minimum enrollment figures to be cost-effective, therefore class sizes are limited.
Past registration practices have become problematic and are discontinued. Last minute registration and/or student absenteeism made it nearly impossible for us to adequately prepare student materials and other logistics, negating the potential for a positive learning experience. The practice of invoicing agencies or departments after the training has been completed is hereby discontinued.
For “open” classes, payment arrangements must be made prior to the class start date, and completed on or before the first day of class. A per/student deposit of $100 (or payment in full) must be received to process the application and reserve a position in any class.
Note: Payment is the only guarantee of enrollment, and will be applied on a first-come, first-served basis.
Agency “contract” classes are coordinated through a host agency and are discussed elsewhere on this site. The following policies do not specifically apply to contract classes.
There are several methods available for payment – cash, check, credit card (Pay-pal on-line only), or approved-in-advance municipal agency purchase order.
Cash or Check payments are acceptable with mail-in registration, or by pre-arrangement with Rescue 3 Virginia. Cash or check payment must be made in full no later than the first day of class.
Credit Card payment is available for on line registration only.
Municipal agency purchase orders can be utilized if the P.O. is already approved by the agency and agreed upon by Rescue 3 Virginia. Standard terms are net 30, however a 10% late fee will be assessed on the outstanding balance beginning 30 days from the first day of class. An option for agencies that have difficulty with those terms is for the student to pay by credit card and seek direct reimbursement from the agency.
Substitution, “No-show,” and “Drop-out” Policy
If a student finds that he or she will not be able to attend class, last-minute substitutions are acceptable, and in fact, are recommended to prevent impact on the class size.
Students that fail to arrive for class, with no advance notice, will forfeit all fees collected in advance. Likewise, students that fail to complete the entire class without notice will also forfeit all fees collected.
In cases where physical limitations, sudden illness, or injury prevents class completion, the student will be certified to a lesser level of completion or will be invited to attend another session to complete the failed skills or missed time with no additional fee. It is the student's responsibility to notify the instructors of their inability to complete the class. If the student fails to make the proper notifications they will be considered a "no-show" and will forfeit all class fees collected.
understand and agree to these terms and conditions
do not agree to these terms and conditions
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